Frequently Asked Questions

What is the cost for the Water Taxi?

$20 – Adults,
$16 – Sr/Military (Seniors are age 65 or older)
$12 - Child 5-11 (Children under 5 are free)
$55 – Family Pass: Two adults and three children OR two adults, two children, and one senior
$200 - annual pass (must be purchased at the Water Taxi Headquarters – 413 SW 3rd Ave Ft Lauderdale, FL

How many stops do you have? Where do I get on your boat?

We have several routes that service Fort Lauderdale and Hollywood. Not all Water Taxis make every stop — but on every Water Taxi you will have unparalleled views of Fort Lauderdale and Hollywood! Check our Schedule page, ask your captain, or call our office between 8:30am – 9:30pm.
There are 17 stops for the Fort Lauderdale/Hollywood route:

Northernmost stops are 1a/ Il Lugano Hotel (limited service) and Stop 1 /Shooters at Oakland Park Blvd.

Westernmost stops down the New River are at stops 13/Esplanade Park & 12/Pirate Bar (both with limited service) and stop 11/Las Olas Riverfront/Briny’s Irish Pub (where the Water Taxi garage is located).

Southernmost stop in Fort Lauderdale is stop 7 Convention Center/Hilton Marina and the southernmost stop in Hollywood is the Crowne Plaza.

You may board our boats at any one of our stops.

How long is the ride?

It takes three hours to go around the route and back again, without disembarking at any stops. Most Guests make at least one stop for dining or an activity.

Does that include Hollywood?

No. The Hollywood route is picked up at Stop 7, our hub stop.. That trip takes about 45 minutes.

What is the Cruiser’s Express?

The Cruiser’s Express is a seasonal service that runs between mid-December through the end of April. It services the regular Water Taxi route, but has only six stops and makes the round trip in three hours. It is perfect for Guests who are pre- or post- cruise or have a limited time frame. Cruiser’s Express offers a galley with snacks and beverages as well as a marine restroom to add to you comfort on the water.

Cruiser’s Express Route:
#2 – Galleria Mall
#4 – Beach Place/Beach
#7- 17th Street/Port Everglades (change here for Hollywood and South Beach)
#9 – Downtown Las Olas
#11 – Riverfront

How many people does the boat hold?

Water taxis hold between 26 and 200 Guests, depending on the vessel type

How often do the boats run?

The Water Taxis start at 9:30 for Hollywood and 10:00am in Fort Lauderdale. Boats stop running at 12:10am. They operate on the posted schedule to the best of our ability BUT there are times we may experience delays due to marine traffic, weather issues, or heavy demand.

Do you have private boats or charters?

Yes we do offer that service, Please call 617.770.0040 x102 for more information.

Where do you start from?

There is no starting or stopping point. The boat does not do a complete loop, but starts at one end of the route and then retraces its route. There are currently 14 Stops in Fort Lauderdale and 4 in Hollywood – we can tell you the stop closest to where you are located.

Can you pick up large groups?

Yes, but the capacity of our boats is limited by the Coast Guard. Once they fill up, that is it. We cannot guarantee your entire group will get on at one time. We recommend that you contact our Group sales department to find out about Group rates and availability.

Can I make reservations?

There are no advanced reservations for the Ft. Lauderdale or Hollywood Water Taxis; it is a first come- first served service. You can purchase your tickets online or onboard the boat, and we accept cash or credit cards.

Does buying my ticket online have any benefits to buying it the day of the trip?

Yes! Guests who are already in possession of a ticket/ticket voucher will board first; Guests who need to purchase a ticket will board afterwards.

Water Taxis are like a bus or train. Guests queue up and climb aboard, first come, first served. (Ticket holders first). If we hit the capacity limit set by the Coast Guard, Guests that did not board the taxi will wait for the next taxi. During peak season (December – April) we have extra service running and will be hitting most stops within a 25-30 minute time frame.

I didn’t get the confirmation e-mail I was supposed to get.

If you have not received your confirmation email, please call 954-467-6677 between 8:30am-8:00pm and notify one of our Guest Service Representatives. They will help you resolve the issue.

My printer broke/I don’t have a printer/I forgot my ticket – what do I do next?

If it is before the day your travel, call 954-467-6677 between 8:30am-8:00pm and speak with one of our Guest Services Representatives. They will help you figure out a way to pick up your tickets, or if time allows, mail your tickets. If you realize this the day of your trip, please make sure you have a valid photo id with you, and we will be able to work with that.

I bought my ticket for a particular date, but was unable to use it that day. What should I do?

Tickets are good for the day of purchase only.

Is the boat covered?

Yes, all of our boats are covered. Several of our boats offer heated/air-conditioned cabins.

Do you have a tour?

We are not an official tour, but our captains and mates do give information along the trip. If you have any further questions, feel free to ask the crew.

Do you go to the Bahamas?

No we do not offer that service.

Where is the best stop to park?

There is a Water Taxi garage located at the Las Olas Riverfront, 4 West Las Olas Blvd, behind Briny’s Irish Pub. There is a special rate for Water Taxi Guests, ample parking, and frequent service to this stop. Most of our stops have available parking, either metered, valet, or garage/lot.

Are you handicapped accessible?

Water Taxi vessels can accommodate some persons with handicaps, however because of the nature of our smaller vessels, tides, and fixed docks, not all vessels are fully accessible at all locations. We recommend calling in advance so we can help to accommodate you.

Are strollers allowed on board?

They are permitted but must be folded up and stored during the ride.

Do you go into the ocean?

No we strictly run on the Intracoastal and New River.

Do you go to cruise ship terminals?

No, we are not permitted, it is a security zone.

Can I bring a bicycle on board?

No, the taxis do not have enough space to accommodate bicycles

Can I bring a dog on board?

Unfortunately no, only service animals are permitted.